What Our Customers Have to Say:

"I appreciated very much how responsive HMS was to me. I felt encouraged to address any question or concern that I had, at any time. That is the kind of customer care that people just don't hear about these days. HMS took care of everything -- I didn'..."

- Jennifer P.
Kansas City, KS


Features & Benefits

We all have enough on our minds without worrying about the reliability and longevity of products that are supposed to be in our homes to provide enjoyment, make us more comfortable and simplify our lives. So take out the guesswork with comprehensive, year-round coverage--that costs less than a cup of coffee per day.

With Residential MD Gold, you never have to worry about extra stress when important elements of your home fail. In addition to the 103-point checklist, you can take advantage of the following benefits:  

Warranty + Maintenance = Peace of Mind

With the four (4) FREE seasonal maintenance visits you receive when you upgrade to Residential MD Gold it will pay for itself many times over. And, when your systems and appliances do need repair or replacement, your warranty will kick in. Plus, with your appliances running smoothly, you save throughout the year in energy bills. When you factor in that our seasonal check-ups prevent added repair costs, it’s easy to see why your home is in great hands with Residential MD Gold. Once you’re with us, you’re Gold.

No Inspections Required

Residential MD Gold coverage applies to your home’s primary systems and appliances. The age, make or model does not matter. It even covers unknown pre-existing conditions.

Unlimited Service

It doesn’t matter how many of your covered systems and appliances malfunction while they’re under warranty. Just call us toll-free or file a new claim each time you need service, and we’ll be there for you.

24/7 Access

As we all know, system and appliance malfunctions don’t stick to a 9-5 schedule. We also know that you can’t spend days worrying about the status of your appliance—much less going without it. Whether it’s a holiday or the middle of the night, you can call us any time and we’ll set you up with an appointment as soon as possible, when it’s most convenient for you. That’s 24 hours per day, 365 days per year. That’s the meaning of Residential MD.

Appliance Buyline ®

When your appliance is beyond repair, your Residential MD coverage also helps you purchase new equipment at a special low rate. All you have to do is visit the Appliance Buyline® page to receive your exclusive access codes by email for a deep discount off the manufacturer’s listed retail price. If you need your new appliance professionally installed, your representative can also schedule that appointment. Of course, that installation will be discounted, too. Learn more...

One Toll-Free Customer Service Number

You don’t need to keep a list of numbers by the phone, or decide which extension to dial. No matter what questions you have for us, you can call the toll-free number listed below to reach a qualified professional. Your representative will walk you through the solutions that are right for you.

Place A New Claim Online

What’s even easier than a phone call? Our quick, simple guide allows you to click through a few questions to get on the fast track to filing your claim. Check it out here.

Ready to discuss all of the benefits of your new home warranty with an informed representative? Please call the number listed below.